Upliftment, Guidance, Hope – The Power of Thoughts

MumbleOften writing about the Department of Veterans Affairs leaves my mind dark and argumentative.  My solution is to write something more uplifting, taking a mental break from the drudgery of bureaucrats abusing people.  Thus, this article was born from a desire to uplift, guide, and offer hope during a confusing, chaotic, and calamitous time.

In junior high school, I was first exposed to a proverb, saying, blessing, curse, or Chinese expression, “May you always live in interesting times.”  I like this saying and consider it a gift.  How boring would life be if we lived in uninteresting times?  More to the point, consider all the opportunities found when living in interesting times.  Opportunities to learn, grow, help, and more, all because we have personally learned to ride the whirlwind of interesting times.  With utmost sincerity, I hope you also will always live in interesting times.

Ken Blanchard offers some guidance:

Asking for others’ guidance helps you see what you may not be able to see.  It’s always important to check your ego and ask for help.”

Two things about this quote stand out:

      1. Ask – Asking for help, guidance, or support is one of the toughest things a person can do. Unfortunately, point number two is always getting in the way.
      2. Check your EGO! – How often have you asked for help, only to find the support provided clashed with how you thought, and time was wasted not listening, not doing, and not trusting the information provided?

I do not know about you, but I need to check my ego, lock it in a box, and listen more reflectively a couple of thousand times a day.  Apologizing to the person rendering guidance after wasting time not believing the advice the first time is even more difficult than not heeding the support the first time and having to ask a second, third, fourth, fifth, etc. time.  Instead of exemplifying myself, learn from my scars, listen, check ego, and ask for guidance.cropped-2012-08-13-07-37-28-1.jpg

I offer the following as an appendage to guidance:

Train your mind to see good in everything.  Positivity is a choice.  The happiness of your life depends on the quality of your thoughts.”

Our minds require training; this is a universal principle applicable to every mortal.  Training happens through the choices we make and the consequences natural to each choice.  Emotion is a choice, feelings are a choice, and thoughts can be controlled through training.  Can someone make you mad?  No!  You choose to respond to external stimuli based on how you judge the social situation and your desires.  Hence your inner peace and mental well-being are a choice.

In affirming the choices and emotions/feelings, let me succinctly express that what you eat, drink, think, listen to, watch, etc., all plays roles in how you train your mind.  Choosing to see the good in other people will never happen if you surround yourself with negativity.  Feeling depressed, anxious, or worse, start within yourself.  What are you reading, watching, listening to, eating, drinking, etc., that worsens your depression, anxiety, or ability to enjoy good and feel good?  In psychology, this is called “Cognitive Behavioral Therapy (CBT),” and the research is fascinating on the application and self-help through taking charge of your inputs to change the outputs and outlooks.

I am not trying to negate the need for professional help in extreme cases, and before making medication changes, please talk to your mental health provider.  While there, discuss CBT, and do some research on this topic.  The quality of our lives depends on our thoughts, and the quality of thoughts relies entirely upon the inputs into our brains.  I struggle with depression, anxiety, and PTSD, but when I am more intentional about what goes into my brain, the less these issues can affect me.  Often, I have to take my inputs on a minute-to-minute basis to maintain positivity.  You can take charge of your brain and train it to output more positivity.cropped-rocks-in-a-stream-test.jpg

On my second trip through fourth grade, I was encouraged to learn the following and make a choice:

Be the change you wish to see in the world.”

The author was unknown, but the school principal made the challenge after a visit for being a jerk.  My principal explained that what I was exemplifying, being a jerk would mean that the world would be a jerk back.  So, if I wanted to be treated differently, I had to be what I wanted returned.  A tough lesson in fourth grade, even more difficult to remember as time passed, even though I accepted the challenge to change.

What do you want to see in the world?  Unfortunately, a colloraly question demands attention: is what you want to see in the world positive or negative?  For example, a person I met wanted to see more violence in the world and worked exceedingly hard to create more violence around themselves.  Unfortunately, violence has a way of escaping control, and this person received more violence than they started.  Call it Karma, Murphy, or something else; the universe seems to have an excellent boomerang device, and what is sent out many times is multiplied and delivered in such a manner as to inspire changing values when returned to you.

Hence, while guidance might be akin to a small tea light, everything might not become apparent immediately, but your next step is clearer than the darkness.  Ask for guidance, check ego, and be the change you want through mental training, but first, believe you can do this!Monarch Butterfly

Hope is an interesting power.  Hollywood made this clear when a demon on Angel (a TV Show spun-off from Buffy the Vampire Slayer, Season 1 Episode 14) made the following comment:

I had given up… Hope.”

The demon character spoke of the blackest pit, the harshest and most hellacious place they had ever entered.  A mind devoid of light, humanity, and hope led the demon to give up hope and begin to fear, contemplating never being able to escape.  While fiction, the point is clear, hope is a powerful tool, and with it, our minds can grasp, cling, and strive.  Without it, there is a bottomless pit of black despair.

Hope is a relief to grief, music in a tuneless void, light on the darkest path, and a rescue rope flung to others.  Yet, to express hope, society claims you’re a “cockeyed optimist,” all while society flails about without hope.  Society will always scorn what they do not have; lacking hope, society will always try to negate hope in others while denying it to themselves.  Why is training thoughts so essential; to shield your mind from the inputs of negativity.  What is the shield you raise; hope!

Good TimberSamuel Johnson, speaking about hope, said:

Hope is itself a species of happiness, and perhaps, the chief happiness which this world affords.”

Suzanne Collins expressed a similar thought stating:

Hope is the only thing stronger than fear.”

But, many ask, what do we hope in?  What do we hope for?  Sure, Pliny the Elder is supposed to have said:

Hope is the pillar that holds up the world.  Hope is the dream of a waking man.”

Religionists will claim that what we hope in, and for, is deliverance from death.  Others will claim we need to invest hope in a god, God, or gods.  Yet, does this answer the question of what to hope for or where to place our hope?  For some, maybe; for others, maybe not.  I struggle with hope and would like to offer a couple of potential answers:

Knowledge Check!We begin with a firm understanding of what hope is.  Hope is a desire coupled with an expectation the desire will be delivered.  For example, in the dark of the night, we hope for sunrise.  We expect sunrise to arrive eventually, and when it does arrive, we feel something as we witness a new day dawn — expectation coupled with desire, including a feeling upon delivery.

Some will contend, based on Plato, Socrates, or other philosophers and philosophies, that things hoped for are entirely outside the control of a person.  Yes, the sunrise is outside a person’s control, but choosing to feel hope in something is entirely inside a person’s control.  Remember the demon, who corrupts people for personal gain, felt hopeless and despaired due to external circumstances.  You control the mind; thus, you are always in control of feeling hope – an expectation coupled with desire that includes a feeling upon delivery, often associated with feelings of uncertainty and defiance.

Defiance as an aspect of hope allows the prisoner to spit in the eye of the guards and accepts the consequences, which generally take the form of physical violence.  Uncertainty will enable us to turn a light switch on to “see if the electrical power is back.”  Expressions of hope come in many forms, but the central figure in expressing and feeling hope is our minds; we control, and thus we cling to hope.Courage

Is hope optimism; no, and hope is also not faith.  Distinct differences make hope individual, and we must grasp these differences to understand the power and grandeur of hope.  The major difference between hope and optimism is centralized around significance that reflects a claim about ourselves.  Pessimists possess hope because something is significant and valuable to them that they can hope for.  Faith is a firm belief in things not seen but for which hope is invested and the faithful person will work to bring about.  Thus, optimism and faith possess elements of hope but remain distinct and individual.  The faith-filled person will find faith challenging to work towards lacking hope, and the optimist will find hope without significance difficult to possess.  Hence we can deduce that hope is a type of power, and through hope, faith and optimism receive additional capacity in a person’s life.

Imagine Sisyphus for a moment; each day begins, and the rock he is to roll is at the bottom of a hill.  Each day ends, the rock is at the top of the hill.  The rock moves up the hill daily through his sweat and labor.  Why does Sisyphus move the rock?  He hopes to keep the rock on top of the hill.  He recognizes that the task is arduous, but he possesses hope, and through hope, he moves the rock.  The power of hope is an impetus to motivation, lifting any person to work and, through work’s drudgery, to hope for a future different from today.Repetition and Sisyphus | Thoughts Thinking Thoughts

Hope first lifts thoughts if we choose to allow it, and the person becomes empowered to do something from lifted thoughts.  Do we catch the hinge; choice.  The human is the one mammal on the earth that possesses the ability to hope, projecting hope into a future changed from the present.  The lack of hope is despair, filling the individual with fear, but these are both choices.  We choose, and in choosing, natural consequences follow.  How we value those consequences determines whether we value or disregard the choice/consequence cycle previously, which leads to new choices and perceptions, producing more consequences and choices.

We invest hope in the future, for a brighter tomorrow, and for improved situations, employment, friends, family, health, etc.  Too often, what we hope for is locked in our choices, thoughts, and inputs into our brains in training to make tomorrow different from today.  Some people will add religion, and I am not disregarding the power of personally held beliefs that form the basis for religious tenets.  Religion helps to lengthen the event horizon, formalize faith and hope, and provides more to hope in and for.  Hope is a power fundamental to the human condition, of which all religions, including atheism, agree.

Religionists generally will place hope in something, eternal life, the Savior, a cross, enlightenment, etc., which hope easily leads to faith, and the works needed to obtain the hoped-for desire.  How you invest your hope reflects a choice, a passion, centralizes thoughts, and produces an appetite that moves you to action.  Recognize the hinge, choices remain central to using hope, and the natural consequences provide opportunities to choose whether that which is hoped in and for to become a reality or to morph into something else more desirable.  Truly, we can understand how thoughts become things and the power of thoughts.Rhonda Byrne Quote: "Through this most powerful law, your thoughts become things in your life ...

May this find you well and help provide new ideas for building your future.

© Copyright 2022 – M. Dave Salisbury
The author holds no claims for the art used herein, the pictures were obtained in the public domain, and the intellectual property belongs to those who created the images.  Quoted materials remain the property of the original author.

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Honest Praise – Catch Your People Doing Good!

My professional library has many books, from many authorities, regarding how to lead, leading in change, crisis leadership, and more.  Except that none of these books ever discusses the most critical tool in a leader’s toolbox, issuing honest, timely, and relevant praise.

I am one of those people who had to repeat a grade in school, and I am glad I did, for it provided an opportunity to meet Miss Murphy in the Governor Anderson Elementary School, Belfast, Maine.  Miss Murphy has a smiling face, but you know there is a stick hiding nearby if needed.  Miss Murphy laughed and smiled, and was the first principal I had witnessed behaving in this manner.  Miss Murphy had laser eyes that sparkled with mirth and could freeze rushing water.  Miss Murphy was a nun who went into the world to make the world better, especially for children.

As an energetic person, a person with problems with authority, and a guy, I spent an inordinate amount of time in the principal’s office in school.  Please note, I am not bragging here, just recognizing an “uncomfortable truth.”  Miss Murphy related a story to me, from her childhood, about how she had been called to be a student crossing guard, where she exercised her authority a little too much, and some kids cried, parents called the school, and complaints were issued.  Her school principal called her into his office, she could clearly see on his desk the complaint forms, but her principal spent more than 10-minutes praising her leadership ability, her genuine care for smaller kids, and other observations where her good personality had been witnessed.  Miss Murphy claimed she left his office forever changed.

The day Miss Murphy related this story to me, she praised me.  I knew that she knew, I had heckled a teacher mercilessly in an unwarranted manner.  I knew that she knew, I had committed several other offenses needing her judgment and punishment.  Yet, she provided honest praise, where she had observed quietly, and she concluded this visit to her office with the words, “From these observations, I know there is good inside you.”  I can honestly say, this was the worst chewing out I ever had in a school principal’s office.  I left her office that day, feeling small and insignificant like never before, but also feeling like a million bucks and dedicated to being caught more often doing good.  More to the point, I had discovered what a leader is and made a friend that I wanted, desired, and hoped I could receive more praise from.

To the leaders in business, I would make the plea, “Catch your people doing good.”  Catch them regularly, praise them honestly, issue the praise promptly, and you will shortly see new behaviors, attitudes, and cultures in your workplace.  I have published this plea previously and been asked some questions, below are the questions and some examples to get started.

  1. Isn’t all praise honest?
    • No, all praise is not honest. A pernicious lie has been passed around that criticism can be constructive; this fallacy needs squashed forever and cast upon the bad ideas from history.  You cannot build people by criticizing them.  There is never anything “constructive” in criticism!
    • Honest praise is precisely that, honest and sincere. You mean what you say, and say what you mean.  Hence, when you feel thank you is insufficient, leave a note in a distinctive color praising the efforts observed.
    • For example, I witnessed a leader who used praise to help ease the pain of failure. A subordinate had worked hard to make a satisfy a customer and fix a problem caused by the company.  The customer refused the apology and swore revenge, making the efforts of this customer agent useless.  The leader recognized the efforts and issued praise for trying, for being a generally successful customer advocate, and for going above and beyond.  The customer agent never realized someone beyond their team leader had observed their efforts, and the employee broke down in tears of gratitude for the honest praise issued.  I personally witnessed renewed dedication from this employee, and the impetus for change was the note of praise.
  2. Timely praise; why does praise need to be timely?
    • Timely praise is all about recognizing and issuing praise while the events are still fresh, and when the praise issued has a real chance at affecting an individual’s future efforts. Timely is all about being engaged in that exact moment and stopping to recognize, through praise, the efforts, trials, and experiences of others.
    • I worked at a company for three years, in what became my last quarter, I was issued praise for actions taken during my first month on the job. Honestly, that praise was useless to me, and while I didn’t fully spurn the efforts at recognition, I certainly was not swayed, inspired, or even influenced by the praise issued.  However, other incidents where praise was issued timelier has been more influential; thus, the need for timely praise.
    • The employee mentioned above, the effort expended occupied time Monday through the disastrous conclusion on Thursday. The employee came in to find praise and recognition on Friday Morning.  Timely, honest appreciation, proved to be what was needed and changed a life.
  3. Why should praise be offered regularly?
    • Let’s be honest, issuing praise adds work to your day. You have to make observations, then you have to issue praise, and this is a generally thankless effort; especially when you have to “Wash, Rinse, and Repeat” countless times to visualize a return on your time and effort investment.  I guarantee this effort will not last, no changes will be realized, and this attitude will be observed to cause more problems, not less.
    • Let’s be honest, issuing praise is fun. Witnessing a person who has been caught doing good provides excitement to replicate.  Catching a person doing good provides me a pleasure valve release from the stress of meetings, monthly and quarterly reports, and the hassles of leading an organization.  Issuing praise allows me to get out of my office, make human contact, and enjoy the people side of my job.  I guarantee this effort will last, that deep life-altering impact will be felt by those working for this leader, and employee problems will reduce to the lowest common denominator.
    • Regular praise issuance means you are fully committed to giving praise, and this effort will be reciprocated in a manner unexpected. Like the contagious smile, issuing honest, timely, regular praise, will catch fire and the contagion will spread and permeate throughout the office like wildfire.  Your customers will even catch the disease of issuing praise.
  4. Isn’t issuing praise just “puffery” or building snowflakes?
    • No! A thousand times; NO!  Honest praise, timely issued, and regularly provided is not “puffery,” but a direct extension of how you feel towards another person.  A child brings their mother a dandelion.  Does the mother squash the flower as just messy, or takes the flower and doesn’t issue thanks to the child; no.  Why should workplace praise and gratitude be any different than the child and their mother?
    • Issuing praise and showing gratitude is treating others how you prefer to be treated. Do you like seeing your efforts recognized; then recognize others.  Do you like being provided expressions of gratitude; then pass out gratitude.  People take cues from their leaders’ actions more than their words; issuing praise and recognition is an action with monumental power.
    • Myron Tribus asked a question about the purpose of a business essentially asking, “Is the purpose of your business to be a cash spigot or to improve the world?” If cash spigot, you would never issue praise or gratitude, and the money is the only focus.  In this scenario, expect high employee churn, higher employee stress, and poor employee morale.  If the purpose is to build the world, why not start by building the internal customer?  Do you issue thank you’s to your customers; why not issue gratitude first to your internal customer, the employee?
  5. Do adults, and working professionals really need all this praise?
    • Mark Twain said, “I can live for two months on a good compliment.” Yes; working professionals do need to be praised.  However, because they are adults, false praise, criticism couched as praise, and fake praise is easily detected, and the resulting consequences are terrible to witness.
    • While serving in the US Navy, I experienced a Chief Engineering Officer who faked praise, criticized through praise thinking he was constructive, and his efforts turned the Engineering Department’s morale from high to depressing in less than seven days. The Engineering Department went from winning awards and recognition to absolute failure in inspections, drills, and daily activities in less than two-weeks.  The recovery of the Engineering Department’s morale never occurred in the remaining two-years I had in my US Navy contract and featured a big reason why I left the US Navy.
    • Thus, to reiterate; YES! Yes, adults need honest, timely, and regular praise.  Yes, praise is a tool that can be wielded to effect significant positive change or can be wielded to decimate and destroy.  Choose wisely!

 

© 2019 M. Dave Salisbury

All Rights Reserved

The images used herein were obtained in the public domain, this author holds no copyright to the images displayed.