Cost, Value, and Manufacturing

Does anyone else remember when Walmart was first breaking onto the scene as a competitor against K-Mart, they advertised “Proud to sell ‘Made in the USA’” merchandise?  Then shortly, Walmart faced its first scandal, being busted selling cheap junk boasting “Made in China” on the label.  The “pride” was pushed to the side, the “Made in the USA” disappeared, and the price was all Walmart was going to compete on, “Prices are falling.”  K-Mart is gone, Walmart is still selling, “Prices” are still “supposedly” falling, but where is questionable, quality is all but gone, and who has benefited?

I remember when my town got a Payless shoe store.  I plunked my money down for a nice pair of shoes; they lasted less than 30-days of wear; I was told, “You get what you pay for.”  The next pair of shoes I bought at Walmart turns out they were probably made on the same manufacturing line in China.  Payless sold them for $20.00; Walmart sold them for $30.00.  Neither lasted long enough for the new shoe smell to evaporate.  Payless Shoes is gone, Walmart is still here, the quality has not improved, and I am still asking, who has benefitted?

I purchased some tools the other day; I was mystified at the following label on the tag, “Made in the USA, of parts configured mostly in the USA but manufactured in other countries of origin.”  It turns out, if the assembly of parts is done inside the US, a finished product can be labeled as “Made in the USA.”  If some of the sub-assemblies occur outside the USA, the manufacturer might, or might not, be legally responsible to declare such, depending upon the industry, the finished goods, and the lawyers and labor unions involved.

Country of origin labeling is real sketchy, full of hungry lawyers and fascinating self-interest, as well as enough political grandstanding to satisfy forests of trees being slaughtered for centuries to come.  All in the name of, yes, you guessed it, transparency.  I am oversimplifying the problem here to make a point.  Your child’s pencils in school have to declare Made in China due to some lead poisoning issues in the yellow paint, but crayons can hide the country of origin because a lawyer said the transparency issue does not cause harm.  This convoluted logic is rampant throughout the entire mess of country of origin labeling.  Unfortunately, this is but the tip of the iceberg in manufacturing, cost, and value.

By the way, I guarantee, there are hordes of lawyers plotting ways and means of overturning country of origin labeling to hide or overturn legal decisions they find onerous, mainly to further remove any hint that “Made in China” could be traced to problems with poisoning to China.

Taking us to the first point in this article, when did America stop manufacturing?  Why did America stop manufacturing?  Why did stores stop selling American manufactured goods?  In Home Deport today, I made a point of looking for “Made Proudly in the USA” stickers on tools, products, and other items for sale.  There were no official statistics, no actual counts, just browsing shelves, looking for products, and I was not pleased.  Walmart has long been turned into a proud repository for Chinese manufacturing; to see anything other than “Made in China” on their shelves would be a significant accomplishment.

Having ventured into a Hobby Lobby recently, I was again amazed at the incredibly talented people worldwide and wondered again, “When did America stop manufacturing goods?”  Dollar Tree is another place where Made in China flourishes, and one has to wonder, “Why did stores stop selling American manufactured goods?”

Before anyone jumps to the conclusion that I am China-bashing or Big-Box Bashing, please note that I am sick to death of the excuses that “Manufacturing in America is too expensive to be profitable.”  I detest hearing excuses that “Manufacturers cannot find enough unskilled laborers to work the machines, without illegal labor.”  I am through listening to supposed experts declare that “Americans cannot compete with Chinese labor due to American expectations for benefits, job expectations, the cost of safety, etc.”  The other day some ignorant putz declared that the “American worker is just plain lazy compared to workers even in Europe, which is why Americans can never work fast enough to meet production goals.”

Bringing us to the cost and value topics of this article.  Long have cost accountants and operations managers had a professional love/hate relationship.  We love to hate each other for one reason; we do not see eye to eye on basic fundamental reality.  To a cost accountant, everything has a cost, but the difference between cost and value is not found in green money losses alone unless you are a cost accountant.

We have discussed the different types/colors of money previously.  Green money is cold hard cash, and cost accounting is only, ever, concerned with the end of the day totals of cold hard cash!  However, reality always has other types of money involved, relationships that cannot be qualified in monetary means, and humans are more than dollars and cents in a ledger.  Value is always different than cost.

Simple explanation; a hammer costs your great-grandfather $1.00.  With that hammer, your great-grandfather built a home and a cradle.  That cradle rocked your grandfather, father, and you to sleep.  Upon reaching the age of accountability, each, in turn, was taught how to swing a hammer, driving nails, and learning carpentry.  That hammer holds four generations of value, beyond the cost of $1.00.  Green money costs, that hammer has depreciated in value until it is worthless to the company and should be scrapped for a new hammer; but the value of that hammer is not measured in dollars and cents.  Thus the disconnect between operations and cost accounting.

What does all of this have to do with retail establishments, manufacturing in America, and “Made in China?”  What is the value of manufacturing in America; self-sufficiency in the time of trouble, pride of accomplishment, value in production, and upward economic mobility of dreams for employees. Why does America need retail establishments that will sell “Made in America;” to remind Americans who we are, why we are neighbors and provide an outlet for manufacturing in America to compete.

Ask yourself, why did President Bill Clinton pave the way for China to join the World Trade Organization and actively push to move manufacturing to China?  Why did President Richard Nixon push so hard to “Open China?”  What has been the cost, and where is the value in either or both of these decisions?  Sufficient time has passed to evaluate both of these decisions without political rhetoric and bombastic bloviations from either political extreme.  Both presidents possessed more reasons and desires than they admitted while in office for these decisions and actions; the consequences are the focus, and you can judge the consequences yourself.

Consider cost versus value, consider the toll on hometowns across America where factories lay idle, homes lay vacant, streets lay silent, and poverty is so thick generations of destitution have lived and died in its shadow.  Consider how some towns have tried to restructure themselves and succeeded, others have failed, some shipped their children to schools far away, others have turned their towns into “sleeper communities” for cities 2-6 hours away.  You decide!  Think!  Investigate!  Talk to people laid off by unions and forgotten.  Then remember when politicians discuss taxes, labor union special interest projects, and social spending.  Remember the next time you, a citizen with a brain, are reduced to “Human Infrastructure.”

© Copyright 2021 – M. Dave Salisbury
The author holds no claims for the art used herein, the pictures were obtained in the public domain, and the intellectual property belongs to those who created the images.  Quoted materials remain the property of the original author.

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Glory and Gore go Hand in Hand – Stating the Obvious

Bait & SwitchLorde, from the “Pure Heroine” album, sings the song “Glory and Gore.”  From which both this title and the principle for this article originated.  The obvious is stated many times a day, oftentimes in an ironic accident, and today was no exception.  The headlines on several stories help prove this point and highlight some serious problems facing America.

From The Daily Signal, we find our first instance of stating the obvious when Lindsey Burke announces that “Unions are doubling down on inserting critical race theory (CRT) into education.”  Of course, the labor unions of teacher associations would be doubling- and tripling- down on applying political pressure to advance America, destroying malarkey for K-12 Educators.  Show a single instance when a Marxist labor union has ever done anything to support America, and I will show you the inner workings of liars, thieves, and cheats who will tell a thousand truths to convince you a lie is a truth.

Exclamation MarkCRT is dangerous, it is a lie thought up by academics, and the only people who will benefit from CRT are liars, thieves, cheats, and politicians.  Tell me, of all the people in history who have been enslaved, forced into indentured servitude, harassed, belittled, and betrayed by a different society, why are American Black populations the only ones ever targeted for pampering and coddling?  When you answer this question, you will discover that this population is being treated this way by racist antagonists who know they can rely upon this population for agitation, anger, and terrorism without thought, concern, and care about the consequences.  Why; because they have been intentionally groomed and carefully taught to act in this manner for the political ambitions of the same people pushing CRT.

Ever notice how President Biden and Hillary Clinton only talk at the American Black Populations, and even then only address the leaders of groups dedicated to rousing the population’s emotions, and not the population themselves?  When was President Biden ever in Harlem for a political rally?  When was Hillary ever in Compton, Philly, or Chicago?  What about a visit to Atlanta for a political rally down by the riverside?  The politicians talk to the NAACP and the Black Caucus, who then speak to the religious leaders and social justice minions. They talk to the local neighborhoods, reflecting the cowardice and true colors of the politicians as race agitators and race hustlers, not interested in the population unless it is election time.  What is CRT; trouble!

Theres moreThe Daily Signal also carried a story authored by Hans von Spakovsky, who declared that a former Justice Department lawyer testified that lawyers abuse their power at the Department of Justice.  What a revelation; lawyers were acting unethically, immorally, and illegally for personal gain in government employment.  Color me shocked!  Ever wonder why lawyers and attorneys have the most jokes written about them of any other profession; I never have!  Worse, I cannot believe how many can get elected!

Under the heading of stating the obvious, and how you cannot color me shocked, the Department of Veterans Affairs (VA) continues to blame inadequate training as the go-to excuse when the Department of Veterans Affairs – Office of Inspector General (VA-OIG) comes investigating.  In the almost two decades I have been chronicling poor behavior at the VA, VBA, VHA, and National Cemeteries, the number one most often cited excuse for failure is “poor or inadequate training.”  As a point of reference, this lack of training drove my desire to work in training at the VA to improve the training delivered.

Raymmond G. MurphyAs an adult educator with more than 20 years in distance learning and classroom training, I thought I would be a shoo-in for the positions.  Nope, I had not served in pay grades lower to “learn the VA.”  Even though I had more education and experience, was Schedule A, and more skilled than any other candidate, I was deemed not qualified, and internal people filled the open roles.  How do I know these facts, I asked those hired, and they were glad to relate their stories, experience, and time served in the VA to get into a plushy training position where they were grossly inadequate.  Only after leaving was the other reason revealed, the HR Director at the Albuquerque VAMC claimed too many veterans were in employment at the VA and refused to hire a single veteran while she directed the HR department.

Do the VA Leaders ever think that this is the problem? Only the worst of the worst can survive the mental depravity and mind-numbing bureaucracy at the VA to obtain promotion into higher leadership positions.  Worse, those who achieve these positions have agendas, lists of enemies to crush, and power empires to build, so they are never interested in doing the job!

GearsThe result, designed incompetence is bred, excuses that could not hold reality become the accepted verbiage to deflect responsibility and accountability, and if all else fails, make sure your union dues are paid, and the union will defend your pension, your job, and your benefits.  Then you can lie, cheat, steal, and terrorize without prejudice and escape without any problems.

If you ever think that something is too far-fetched to believe, the VA will prove you wrong.  The VA-OIG continues to inspect five VAMC’s for inadequate and improper processes, procedures, and leadership where financial controls and payments to third-party or affiliated non-profit corporations are concerned.  In 2021, two additional VAMC’s have failed sufficiently to make the eternally under investigation list, Albuquerque, NM and Palo Alto, CA.  The original five are Boise, ID., Boston, MA., Cincinnati, OH., Nashville, TN., and San Francisco, CA.

The Albuquerque and Palo Alto medical centers made about $17.9 million in improper payments to affiliated non-profit corporations. The reason for improper payments was the same for all seven VA medical centers reviewed. Specifically, procedures for approving invoices did not satisfy VA policy requirements because they did not require verification that the services were provided. The audit team also noted an absence of required periodic reviews by VA supervisors of approved invoices at all seven medical centers.”

Now, here’s the other side of the coin, the internal controls at both the VA and the non-profits did not identify that their problems were internal or even an issue.  When I have worked in finance, the rule is, “no evidence, no payment!”  When the non-profit I volunteered at failed an audit with 27-pages of audit inconsistencies, I was called in and charged with fixing the problems.  Of those 27-pages of audit findings, 26 pages were for payments where documentation was missing.  Four months later, a follow-up inspection cleared all 27-pages.  Yet, no evidence continues to be the single most glaring problem at seven separate VAMC’s, and nothing has changed since this issue first reared its head in FY 2017-2018.  The VA-OIG has collected reports beginning in Boston, MA VA_OIG report number 18-00711-211, published 02 December 2019, where more than 3700 payments totaling more than $23 Million were made without evidence proving services rendered.Apathy

From the VA-OIG Report:

Of the estimated $1.6 million overpayment, about $1.5 million paid to the Boston non-profit was included in the total $35.7 million improper payments due to lack of evidence that services were received. The entire $1.6 million overpayment was for unallowable or prohibited reimbursements to the non-profit.”

The OIG previously reported a total of about $35.7 million improper payments to five affiliated non-profit corporations as shown in this report.”

VA 3Is it too obvious to declare the leadership in charge at both the non-profits and the VA needs immediate removal, transparent audits conducted, and those leaders held accountable for the money that has been lost?  Recently an author claimed the VA is more of a crime syndicate than the mob.  After reading that two additional VAMC’s have failed gloriously to prove services rendered for payments made, I can agree with this sentiment!

Our final entry today originates, unsurprisingly, with the Department of Veterans Affairs – Veterans Benefits Administration (VBA) and a VA-OIG inspection where 88% of the claims processed involved lengthy delays in making decisions.  Tell me, if you had an 88% failure rate at your job, how long would you keep your job?  How long would it be before your bosses were shown the door, the company shuttered, and investigated for fraud?  Now, why are government employees treated differently than private-sector employees?  The inexcusable delays have led to more than $232 Million in questionable payments projected for the next two years, while the VBA is “encouraged” to fix the delay problems and “catch up.”

Knowledge Check!For the record, stating the obvious, the entire US Government is sick.  The legislative branch keeps abdicating responsibility to the judicial and executive branches. Bureaucrats and bureaucracy have overcome common sense. The whole process has been rigged to keep the dregs of society in power while the taxpayer suffers.  Let us, the owners of representative governments, remind those supposed to be in charge that they have cause to fear the electorate.  Politicians should fear the ballot box, and they should fear having the electorate hold them personally accountable for the mess they have perpetrated.

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.

NO MORE BS: Come, Let Us Reason Together – Chapter 4

Bird of PreyPSA:  I am not a cynic; I understand the concepts being discussed, and it might appear that I am cynical about insurance companies by the tone of the writing.  Please note, I am generally in favor of the insurance industry.  However, when government mandates insurance coverage to spread the risks out for the benefit of the insurance industry, insurance has become a tax.  When a business offers insurance, but the co-pays and the costs are too high, insurance is no longer a benefit, and I want the option to opt-out of the employer “benefit.”

Insurance as a concept has been around for a long time, historically speaking.  Maritime insurance was a concept from the 1340s, and Benjamin Franklin dreamed up property insurance in 1752, becoming America’s first insurer.  Insurance separated investment as a method of managing risk, making investing more palatable and shoving the consequences of natural disasters, pirates, and other methods of losing onto another responsible party.  Some of the biggest names in insurance can trace their roots to the Great Fire in London in the 1660s.  We mention all of this, as a foundation for understanding the role and the meaning of insurance.

Interest vs. Investing

Ziggy - The GovernmentInterest, in this usage is referring to the advantage to a group or single person, as well as improving one’s welfare.  Maritime shipping would take on several loads, and people who owned those loads had a vested interest (having a personal stake in something) in seeing that ship arrive on time at its intended destination.  For example, sugar has been a huge commodity in history, and a sugar mill would ship the sugar to destinations for sale.  People interested in improving their welfare could invest in the sugar mill, or with a higher risk, expecting a higher return, invest in the shipping company, or the ship.  Thus, investing became one where opportunities to increase interest became popular.

The modern stock market traces its roots to the 1600s and the Amsterdam Stock Exchange, where for the first time, people interested in investing could be joined to companies needing investors, and money could exchange hands for certificates (stocks or bonds) showing interest.  A point of reference, the Dutch East India Trading Company was an original benefactor of the Amsterdam Stock Exchange, and sugar, molasses, and spices were the commodities being shipped.  Not saying all the Dutch East India Trading was in non-human commodities, but sugar was a huge driving factor for separating risk through insurance that drove the stock exchange creation.

photo_slideshow_maxOne final point, government’s have interests, generally traced to those paying the highest taxes, or with the most political connections.  Government’s do not have allies, as much as they have groups of governments that share a common interest.  For example, countries belonging to NATO.  NATO is the North Atlantic Treaty Organization and was designed for those countries with interests in seeing trade safely through the North Atlantic.  Not all the countries in NATO are friendly with all the other countries, but the common interest in seeing trade and markets operate smoothly has generated NATO and kept it alive since 1949.  Government never has friends; they only have relationships based upon mutual interests.  These are cogent points that must be remembered!  Incredible as it seems, interests change, and when interests change, relationships between countries and governments force ideological changes, and today’s relationship might not be the same tomorrow, which is one of the reasons why the United Nations is such a pile of hypocrisy and uselessness!

Insurance and Investing

Insurance as described by Webster’s dictionary is a practice or arrangement by which a company or government agency provides a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a premium.  The payments of premiums provide the insurance company with vast sums of cash.  Some of which are placed into long-term investments, medium -term investments, stocks, bonds, T-bills, and other methods of protecting the money paid in premiums.  The higher the risk, the higher the cost of the premium.  The one rule in insurance that has never changed from the 1300s is, if the insurance company can collect a premium, and not pay on a claim, the interest the premiums collect remains and the shareholders see larger returns on their investments.

Calvin & Hobbes - EnmityHence, lawyers and bankers have a vested interest in seeing insurance companies not have to pay claims, but still collect premiums.  Thus, contract law was established, and the insurance companies took full advantage of language to protect their premiums from paying a claim.  Another growth industry directly tied to the insurance industry, was special courts for hearing claims and awarding damages (Tort Law).  Cornell Law university provides some clarity on tort law, “A tort is an act or omission that gives rise to injury or harm to another and amounts to a civil wrong for which courts impose liability.  In the context of torts, “injury” describes the invasion of any legal right, whereas “harm” describes a loss or detriment in fact that an individual suffers.”  Placing insurance companies squarely into the middle of tort law, and thus opening up new avenues for protecting against paying a claim from the premiums paid and invested.

Types of Insurance

ApathyImportant to understanding, Carl Marx and communism uses the ideas of mutual insurance companies to create a society where all share the risks, all benefit in the gains, at least in theory.  However, like insurance companies, someone in communism must enjoy all the benefits for taking the risk of establishing the community, and the reality of China, Cuba, and USSR become evident.  Where the leaders take everything for themselves, and the regular people live in squalor and depredation.

Janet Hunt wrote an great article on types of insurance companies and her article can be found here.  Currently there are nine different types of insurance companies available and are detailed below:

    • Mutual Companies – owned by policy holders who are also considered shareholders, sharing the risks, and benefiting from the lack of paid claims.  The mutual society of this type of insurance company shares dividends and when losses occur, generally the shareholders (policyholders) might not see an increase in premiums.
    • Stock Companies and Mono-Line Carriers – Stock companies are corporations and the distribution of dividends become payments to shareholders.  These insurance companies are very averse to paying claims.  Mono-line carriers only carry a single type of insurance.  For example, a company might only carry car insurance, specializing in just car insurance provides savings in overhead, and they might have agreements with other carriers to provide linked coverage for other insurance products.
    • Lloyds of London – When you want to insure the weird, Lloyds of London is the carrier of choice.  I cannot tell you how hard I have laughed at people willing to insure body parts, unusual, or high-risk items.  Share my laugh, look up what policies Lloyds has written insurance policies for and you too can have a good chuckle.  Lloyd’s does carry insurance for mundane and normal, but those policies do not make me laugh.  I feel sorry for the citizens of the United Kingdom, since Lloyd’s of London is backed by parliament, the taxpayers are on the hook for Lloyd’s losses eventually.
    • Alien Carriers – These are insurance carriers that are owned and operated in one country, doing business in another country, selling premiums, and paying claims.  Important to note about alien carriers, the lawyers charged with engineering methods to control risks to paying claims can create a nightmare using the laws of both countries.  Alien carriers can also be operating in one US State but be owned and governed in another US State.
    • Domestic Insurance – These are companies who are owned and operate in a single US State, or other geographical area.  For example, a domestic insurance company in Texas, might or might not have the ability to operate outside Texas, where it would be considered an alien provider.
    • Direct Sellers – Do not use insurance agents, selling directly to the public or insurance consumer.  To be considered a direct seller, the majority of the business occurs online or over the phone.  Direct sellers are pretty straight forward, and some of the biggest names in insurance providers are direct sellers.
    • Captives – A captive insurance company is a unique insurance provider, generally specializing in one type of insurance product for a specific industry or groups of individuals.  For example, if a business owns a fleet of vehicles, they will have insurance through a captive insurance company who specializes in handling the risks of fleet vehicles.  Another type of captive insurance company occurs when a parent corporation needs insurance but builds a branch of their company to handle the insurance instead of going through an insurance company.  In this model, the parent company keeps the premiums in-house and has a vested interest in protecting their investments.
    • Standard Lines – This is your normal insurance company with insurance agents, local offices, is regulated by the state board of insurance, pay fees into the general state guarantee fund, and are subject to the laws and ordinances of the state in which they operate.
    • Excess Lines – Think of these companies as insurance for high-risk individuals and companies, who cannot get insurance through a standard line company.

I know, that is a whole lot more than you think you want to know about insurance companies.  However, my only logic for making these distinctions in this article is to aid in understanding the classifications of insurance company, and some of the peculiarities in insurance products.  I feel the more you know, the better questions you can ask, leading to improvements in your bottom-line.

Emtional Investment CycleWith all the ties to investing, savings products, and the flow of money into and out of an insurance company, the discussion of insurance companies remains critical.  Especially when the government can create an insurance company, then mandate that company be used to provide coverage, creating a tax and fee that the taxpayer might not realize.  For example, around the time that states began demanding drivers have car insurance, GEICO began selling policies to non-government employees.  GEICO is an acronym for Government Employees Insurance Company, and by selling policies to non-government employees, the government is able to reduce the risk of insuring their employees.  Thus, an argument can be made that the government only created GEICO to reduce the risks of insuring government employees, as well as benefiting from a flush of cash from premiums paid.

Ziggy on GovernmentBoth Lloyds of London and GEICO leave me worrying for taxpayers.  However, since the US Government is the only provider for some types of insurance, specifically flood insurance, which is mandatory for homeowners living in a flood plain, one must ask more questions about where the money goes and why?  What steps have been taken to protect the public from large scale incidents where the insurance company will have to make massive payments?  What does the government invest in to protect the premiums paid against the time of claims?

When a person begins discussing savings instruments, investments, and the links between insurance companies and government, a lot of potential questions arise, and the answers become more sparse inversely to the specificity of the questions asked.  For example, if a savings account interest is so low, due to inflationary spending by the government, what interest does the government, as a holder of savings accounts, receive for their investment?  Where does the government invest their premiums from insurance payments?  How is the government protecting their customers from inflation as a result of poor fiscal policy?Plato 2

Never forget, an insurance company must pay dividends to their shareholders who have invested interests (money).  GEICO is a Berkshire Hathaway company, and stopped being publicly held in 1996.  The questions for why the Government Employee Insurance Company is wholly owned and operated by Berkshire Hathaway opens a lot of questions.  This would be akin to Lloyds of London being sold to a private company, where parliament stopped caring or backing Lloyds.  Why becomes a major question requiring detailed answers.  Look at the political situation in America at the time of the sell, and more questions rise, and less answers are provided.

Knowledge Check!America, when it comes to cash flow, money, and government fiscal policy, we need answers.  We need the elected representatives to understand basic economics, and we need to hold a tighter rein on those elected representatives.  The current fiscal health of America is poor, solely because of the elected representatives and their bureaucratic minions.  We must have a solution that protects America, and this solution needs every citizen involved and engaged.

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.

NO MORE BS: Bait and Switch “Customer Relations”

As I begin, there is a need to stress that everything done by the company is perfectly legal, not moral, not ethical, and not appropriate to long-term customer relations, merely legal.  I stress this because the company involved has continued to fall back on their legal disclaimers as the perfectly acceptable method for committing fraud, theft, and calling this “customer relations.”  As we are naming names, the offer continues to stand to print the company response if they ever grow up and address me as an equal, and not a child to be scolded by a boilerplate contract.

Blogging Bait and Switch Moves: A Misleading Blog Title Sucks | BrainzoomingOn 10 May 2021, I was informed that my financing was finally clear, and I was set to close on a home on 14 May 2021.  On 11 May 2021, while conducting a search online, I came across an advertisement for Alliance Van Lines Inc. from Palm Beach Florida.  The company offered a reasonable rate to move my household goods from Phoenix, AZ., to Las Cruces, NM., and I paid a deposit.  The verbal agreement was, “We have a driver in Northern AZ., he has to come through Phoenix on Saturday and can deliver in Las Cruces Sunday, as he heads to his final destination for a Monday delivery.”  The phone representative went so far as to place me on hold, and “check” with dispatch for space availability and to double check times for picking up my household goods (15 May 2021) and delivering them (16 May 2021), without hindering his driver’s final destination.

I paid the deposit.  Assured by the representative that my deposit was refundable, and everything was planned.  I would get a call 24-hours before the driver arrived to confirm pick up times.  I got a call, within 10-minutes of the Palm Beach office closing to confirm my household goods would be picked up, delivered to Las Vegas, Nevada, and then available for delivery sometime in the following 7-10 business days in Las Cruces, New Mexico.  This was not the agreement and expectation as set on the 11th of May.  I called Alliance Van Lines Inc., the representative hung up on me, and when I called back, the phones had been set to night voicemail.

Bait & Switch — SteemitMonday, 17 May 2021, I get more than 20-calls and finally an email claiming that my signatures and the name on my credit cards do not match and to call to rectify this oversight as soon as possible.  Since the 17th of May, I have sent emails asking for my deposit back to no avail.  No explanation as to why the deal changed, simply the reliance upon a boilerplate contract agreement, and the firm insistence that I was in the wrong in what I heard and my expectations of what was happening.  If, Alliance Van Lines Inc., responds to this article, I will be glad to post their reply as a follow-up.

Bait and Switch

From the Legal Information Institute at Cornell Law School, we find the following definition of the legal term, bait and switch.

A “bait and switch” takes place when a seller creates an appealing but ingenuine offer to sell a product or service, which the seller does not actually intend to sell. This initial advertised offer is “the bait.” Then the seller switches customers from buying the advertised product or service that the seller initially offered into buying a different product or service that is usually at a higher price or has some other advantageous effect to the advertiser. This is the “switch.” Normally, the switched product that the consumer buys is usually at a higher purchase price, an increased profit for the seller, or may have a less marketable characteristic than the product advertised.”

There are four legal criteria for a bait and switch:

“… The key components for evaluating a claim of improper bait-and-switch” by the recipient of a contract are whether:

(1) the seller represented in its initial proposal that they would rely on certain specified employees/staff when performing the services;
(2) the recipient relied on this representation of information when evaluating the proposal;
(3) it was foreseeable and probable that the employees/staff named in the initial proposal would not be available to implement the contract work;
(4) employees/staff other than those listed in the initial proposal instead were or would be performing the services.”

Bait & SwitchJoe, the employee who called me, represented in the initial proposal that his driver was available with the needed deck space to haul my load of household goods on 15 May, deliver on 16 May, and continue on his way to his final destination, and that my load of household goods was a perfect fit to finish out his load from Northern AZ; thus, the first criterion of a legal bait and switch was met.

I, the customer and recipient, relied upon the verbal disclosures from Joe to make a plan for moving my household goods.  Thus, criterion two was met.  However, I did not know that the pickup was going to be done with a 26’ truck at the time of Joe’s call and my putting a deposit down.  Nor was there ever any discussion about a third party handling my stuff, moving it to Las Vegas, Nevada, and then delivering the goods in the next 7-10 business days.  Nor, was I offered the more expensive method of direct delivery, which the representative contracted by Alliance Van Lines Inc. was willing to sell me for direct delivery to Las Cruces.  Hence criterion three and four have been met.  A legal bait and switch occurred, and I have lost the deposit of $698.00, a not insubstantial amount of money at this time.

As soon as I knew I had been baited and switched, I sent the BBB in West Palm Beach a customer complaint.  I had to dig deep financially to meet the moving expenses in a hurry, and then had to drive a truck for 6-hours to my destination.  While help was available to load and unload, the plan was blown, my health during the trip was not good, and my wife suffered greatly while riding in the truck.  I mention these facts because it was not a small feat to arrange loaders and unloaders, rent a truck and car carrier, and move, all at the last possible moment on a Friday and Saturday.

Knowledge Check!As an interesting counterpoint, I met two great people in Phoenix, who worked for Vet-Ops, who loaded our truck, at the last minute.  I highly recommend these guys as they were smart, agile, flexible, and performed marvelously the loading job.  We also met two great unloaders from Move Doctors, and wish to thank them for their incredible speed, professionalism, and enthusiasm for unloading our truck and fitting our needs into their hectic schedule at the last minute.  If we ever have need of these gentlemen again, I plan to look them up.  U-Haul deserves mention as they were able to, at the last possible moment, arrange for a truck and car carrier.  U-Haul was very accommodating both in Phoenix, and in Las Cruces and deserve the highest praise for their professionalism and support of our move.  The three companies who picked up Alliance Van Lines Inc. slack were the epitome of providing goods and services at the price quoted, in a timely fashion, and in a manner that embody a desire for growing customer relations.

Bait & Switch 2Alliance Van Lines Inc. you have brought shame upon yourself and I wish you the best with the consequences!  A bait and switch are never allowed, never acceptable, and always unethical and immoral.  May you be happy with your choices and their inherent consequences!

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.

NO MORE BS: VA Administrators – Heaping More Shame

Angry Wet ChickenI believe in public shaming; I am an equal opportunity shamer.  Where the VA is concerned, well, I tend to be more motivated to pass out shame than any other government entity.  Not that I won’t pass along shame, or congratulations, when warranted, the administration of the VA deserves a few more scoops from the shame bucket today!

The Department of Veterans Affairs – Office of Inspector General (VA-OIG) passed along two issues today, and I have to weigh in on serving more shame, cold, hard, and well deserved.  Long have I maintained that the administration and administrators of the VA are the problems in the Department of Veterans Affairs (VA).  Today’s VA-OIG reports provide more justification for demanding cleaning of the house for administration officials at all levels in the VA.

      • Rita Copeland, 59, of Portsmouth, Virginia, pleaded guilty today to wire fraud and aggravated identity theft in connection with a scheme to defraud veterans. Copeland operated an entity known as Veteran Services of the Commonwealth and purported to provide various services to veterans from 2016 through 2020. She caused a number of victims to apply for VA home improvement grants and then used a portion of the grant payments to her own benefit instead of performing the promised work.”
      • Sophia J. Quill, 60, was charged with defrauding the VA and the Michigan Department of Treasury out of $470,000. Quill and her co-conspirator Melissa Flores, who was arraigned last year, allegedly created aliases and obtained or created fraudulent documents to make it appear that they were heirs to various individuals who died.”

VA 3If this is VA Excellence in action, we all need to be concerned!  Do you notice anything missing from these reports?  Let me help; where are the approving officials expected to do due diligence in being held culpable for allowing the fraud to thrive?  I fully admit I have limited experience being a document reviewer and approving authority.  I cannot help but ask about these approving officials who have been trained and gathered experience for their employment role.

ApathyI submit documents to the VA all the time, and every time I have to submit anything, the intake “officer” has to certify the document’s validity.  Heck, the VA had my NGB Form 22 and both DD 214’s, and I still had to submit valid copies to ensure I was not defrauding the government.  Forget innocent until proven guilty; submit forms to the VA, and you are guilty until they begrudgingly claim you are innocent.  Submit documents to Social Security for a claim, same thing, same process, same everything.  Yet, somehow three different people were able to defraud the government, stealing money, and are now hosts of the government.

Detective 4Now, returning to the VA-OIG reports, who authorized accepting the fraudulent documents?  Where were the inspectors?  How many veterans had to complain they were being cheated before anyone took notice of Copeland’s crimes?  How many congressional members were contacted for help that never arrived?  How many letters to administrators were written that were never answered?  How long did veterans suffer before the VA took action, especially in Copeland’s case?  How many evidence intake specialists lost their jobs in either case?  Were any held accountable for failing to do their jobs?

Congress, you have two straightforward jobs, write laws that are constitutional and scrutinize the legislative branch to protect the citizen from runaway government.  After the last two weeks, I have to ask, where are you in performing either role?  Passing District of Columbia Statehood for the “umpteenth time” is unconstitutional!  Overlooking the scrutinizing of the legislative branch is unconstitutional and criminal negligence of your sworn duties.

The administration of the Department of Veterans Affairs is rotten to the core!  Yet, even when directly responsible for fraud, negligence, and dead veterans, the administrators are given a “Get out of Jail Free Card.”  Wasn’t Speaker Pelosi pretty upset with CEOs and “Golden Parachutes?”  Yet, the VA Administration has precisely this and more, and the veterans and taxpayers cannot even get your attention for a second of work!  Where is the corporate media taking the politicians and the VA administration to task for criminal negligence and failure to protect the citizen?  It seems to me we can add a culpable third party to the needs a dish of shame, the media, who are also criminally negligent in performing their duties.The Duty of Americans

Where are the lawyers?  Copeland’s case undoubtedly deserves a Class-Action Lawsuit to help those defrauded get the money they need.  Where are the lawyers, hungry to see change and willing to risk becoming known for taking on the VA and winning?  The actions of the VA Administrators need to be corrected.  If Congress refuses to scrutinize appropriately, the lawyers need to begin processes in all 50-states and US Territories and Districts to demand the VA get fixed!

Bird of PreyThe time for kid-glove treatment and soft-shoe approaches is past and dead; more positive and forceful measures are required.  Where are the lawyers?

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.

NO MORE BS: The Statistical Lies – COVID Version

ElectionRecently, the death toll of COVID was advertised as 500,000 dead, per CDC.  Another factoid that slipped under the radar this week, influenza deaths and cases have dropped to zero since COVID-19 government hysteria happened, also per the CDC.  Until 2020 the US could lose between 12,000 to 61,000, globally 290,000 and 650,000 deaths to the annual flu, also per the CDC.  Yet, 2020 has seen zero deaths or influenza cases.  Does something sound suspicious about these statistics?

2019, measles deaths surged with a 50% increase to 207,500.  These statistics come from the WHO.  From the CDC, we find cigarettes kill 480,000 annually in the US alone.  According to the CDC, 3,000 Americans die of foodborne illnesses.  Motor vehicle fatalities kill 1.35 Million people in the world, according to https://www.asirt.org.  According to the CDC, heart disease kills 659,041, cancer 599,601, Diabetes 87,647, yet none of these other deaths receive any of the same attention as COVID.  Why?

Detective 2Why does a virus that forms the common cold, per the CDC, get all this attention, money, and other resources?  What is so special about COVID?  Many have accurately called me heartless, cold, and distant where death is concerned.  I do not share in the emotions, actions, and social heritage where death is concerned, and the traditions surrounding a death are always morbid to me.  Hence, when we talk about death statistics, I focus more on the statistics than on the individuals, families, and communities.  Still, if COVID is a “special circumstance,” are 500,000 deaths really that tragic when we lose more people to cancer and heart disease annually?

Several political representatives filled my email inbox with marketing materials marking the 500,000 deaths to COVID, and I cannot fathom why COVID is getting the attention.  When heart disease and cancer can be fought and won, and with those being fought and won, less would suffer from viral and bacterial infections, like COVID.  Let us open one more topic for discussion where COVID deaths and statistics are concerned, veracity!

VirtueWhat is veracity?

Webster’s dictionary is spot on in their definition, “conformity to fact; accuracy; habitual truthfulness.”  Veracity is the ability to share knowledge without a bias for lies built-in.  Veracity is the key to truthfulness and long-term trust relationships and is one of the first and most glaring absences in dealing with the media, politicians, used-car salespeople, and lawyers; generally, in that order.

Questions?

How can anyone believe the statistics put forth by the CDC when motorcycle accidents where the patient died, but the hospital called the accident “COVID-related?”  There is an axiom worth knowing in computer programming, GIGO (Garbage In equals Garbage Out), which means that you get trash out for results when you put bad data into a data set.  Since February 2020, many have discussed the GIGO properties in the CDC reported deaths where COVID is concerned.  Why should we trust the veracity of CDC data sets?

blue-money-burning-2Shortly after cleaning out the marketing materials hyperventilating over the 500,000th death by COVID.  My email box filled with politicians begging for my support for “The American Rescue Plan” from COVID as being pushed by the fraudulent president and his minions.  Another $1.9 Trillion of “aid” to America, except, America does not have the money, the “Rescue Plan” does not end the government worsened health crisis, and one of the worst bill riders is to raise the American Minimum Wage to $15.00 an hour.  Why should I support legislation that will intentionally worsen the financial health of America?  Why should I support legislation where the government wants to increase the minimum wage, killing private sector employment?  Does anyone need a refresher course on how bad the $15.00 minimum wage has been to Seattle and every other place where it has been made mandatory?

Blue Money BurningWhat else is in “The American Rescue Plan” for goodies, bennies, and pay-offs that make this legislation different from any other legislation to date?  Will America be sending money to African nations to increase sunshine harvesting efforts as a global climate change initiative?  The inanity and asininity in the legislators pushing these “plans” leave me mentally breathless!  In the category of mental breathlessness, why do all these COVID-recovery bills include loan programs?  Why increase personal debt, business debt, and other debt levels, and call this a benefit?  Loans are not a benefit!  Loans are captivity and chaos, not joy and pleasure!

Here is a direct quote from one of the politicians sending marketing materials:

“To end the pandemic and get our nation healthy again, the American Rescue Plan will mount a national vaccination program to establish community vaccination sites nationwide. It will also invest $46 billion to ramp up COVID-19 testing, an initiative that will propel us forward in our fight against the virus, allow us to safely reopen schools, and get us closer to herd immunity.”

Theres more“End the pandemic,” this is a government decision that shut down and mandated to cause chaos in America and end an economic rebound.  Why not merely pass legislation declaring the pandemic over and let people get back to work?

Why are we spending another $46 Billion on testing for the common cold?  Which Big-Pharma has their hands out begging for government goodies while passing bennies back to the politicians pushing the extra funding?  Let us talk about schools reopening; because everywhere I look, the schools are reopened, students are attending class, and there has been no spike in infection rates.  Something discussed over the summer when it was discovered that children largely escaped any harm from COVID but were mentally harmed and became suicidal because of the freedom shattering “health emergency” measures taken by the government, at the behest of the hysterical media.

Detective 3Please, help me understand how a virus, inherent in the common cold, is going to help “herd immunity?”  The common cold continues to kill, regardless of herd immunity.  What exactly is in that “vaccine” that will aid in reducing the common cold?  Worse, catching one of the coronaviruses in the common cold has been found to create immunity to COVID-19 (Sar-COV-2).  Hence, why exactly is COVID-19 being treated as a “pandemic, health emergency?”  Why was a vaccine needed?  What is so “novel” about COVID-19 that every other viral disease does not have or does not create?  Why is COVID-19 being treated like a “pandemic” when measles is worse, is more easily transmitted, and possesses a higher death rate?

SARS has been around since 2002, has a mortality rate of 9.6%; no political hay was made over this viral infection.  MERS has been killing people with a mortality rate of 34.4% since 2012, no pandemic declaration, no health emergency, no massive spending bills.  2019-nCOV has a mortality rate of 2.2%.  Why is COVID-19 being treated like the worst viral disease globally, especially when H5N1 Bird Flu (1997) is still killing 52.8% of the population who catches this viral disease?  Look at the politicians who have come and gone since 1997 and tell me why other reactionary governments did not hyperventilate over their viral infection, but somehow the politicians in 2019 are allowed to overact to COVID-19 violently.

This closing passage from the political hack marketing email for “The American Rescue Plan” has me baffled.

“The hardships of this crisis cannot be overstated. So much has been lost this past year: lives, jobs, financial security, and our ability to embrace one another freely.”

Theres moreThe government created the hardships, increased the losses, ended jobs forever, ruined financial security plans for millions of people, and acted foolishly repeatedly, all while being egged on by Big-Tech, Big-Pharma, and the corporate media.  You, the government, have created a “healthcare emergency,” used your media lapdogs and a 24/7 news cycle to blow up emotional reactions in populations, and I want you to stop the madness!  End the shenanigans forthwith for your actions are atrocious, and I refuse to pay one more penny into this madness you have created from lies and emotional hyperbole!  COVID-19 represents the epitome of why every democratic society needs to reduce the size of government, regain individual rights, and declare the government a fraud!

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.