Money, Wants and Needs, Goals – This One is Mental Therapy

Bobblehead DollDear reader, you might want to skip this article.  I write this mainly to organize some thoughts for myself.  I am not preaching; I am not trying to teach anyone but myself; if you find something that helps you, you are welcome to the words and lessons.  I have been struggling with learning a couple of things surrounding a couple of topics, and I want to take a minute and jot down some thoughts that have come to me.  I will return to weightier matters another day.  Please excuse me.

Money

My best friend, traveling companion, and spouse, once said something that stuck in my mental processes, “Money is sacred! [emphasis in original]”  She continued over time to add words to the effect that, since money requires effort and sweat to earn, money should be considered sacred and spent with purpose.  When spending money with a sacred purpose, we would necessarily change our spending habits to reflect the sacred nature of money, and in doing so, honor our sacrifice in earning money, respecting ourselves more.

Working DollarSince 2000 the software industry has undergone a very subtle shift; no longer do you purchase software, you rent it.  You make a monthly purchase for that software, which becomes more than the price you would ever have paid for the software previously.  Now, some argue this is due to the cost of upgrading software.  Some argue this is due to the price of intellectual property.  Some argue this is to reduce the cost of piracy of software.  Regardless, does this shift honor your sacrifice in earning money?

Games, especially phone games, are really expensive.  I have an addiction problem to phone games.  I quickly get hooked, then I justify making a dollar purchase here, a two-dollar purchase there, and then at the end of the month, look at the bill and see I spent $400 on a phone game.  True story.  I turn on the passwords; I turn on the purchase blockers, I try hard to avoid making purchases.  I can only succeed when I delete the games, put down my phone, and stop playing games.  I have tried playing games without making purchases and would argue that it is nearly impossible to play any game without making purchases. The games are not designed to be played; they are intended to be cash machines for the game manufacturers.  Maybe I am jaded, but I have yet to find any game that does not require regular cash infusions; believe me, I have tried to find a game that can be played without spending money, and I quit looking.

I am thoroughly embarrassed, shocked, dismayed, and disgusted by how much I have spent on games.  I lost my head some time ago, and it is past time I got myself back together again.  I turned off the last game this morning and will begin the slow addiction recovery process this morning; if I am grumpy, edgy, and bearish to be around, my apologies.  For the last couple of months, I have been overcoming sugar addictions that I think will kill me, gluten addictions that are harder than chocolate and tobacco combined, and I thought chocolate would kill me.  In the quest to lose weight and clean up my life to improve my diabetes, I am left with many questions about addictions and crutches.Question

I was speaking to a medical professional a month or two back and jokingly said:

Food for too long has been my comfort zone; I wonder what will take its place now that diabetes has ended food being the comfort blanket.”

Me and my big mouth!

For those going through addiction recovery for the more common drugs, alcohol, tobacco, sex, etc., know you are not alone.  I have been there for tobacco, now for sugar, chocolate, gluten, money, and food!  It never ceases to amaze me what humans will become addicted to, what we will use to find comfort in, what we wrap ourselves up in to find security and peace to silence the voices in our heads and a good night’s sleep.  I offer you the same hope I cling to, “We were born to succeed; we can do this!”

Wants and Needs

Robert Fulghum explained this one so well in one of his early books.  I will summarize his story but take the time to look up his story; you will laugh, HARD!  He is staffing a reception desk at a Dude Ranch Hotel on a night shift where he gets his meals included, but he has to pay for them from his salary.  The employee meals have been sauerkraut and sausages for a couple of weeks.  He is frustrated; he is mad; he wants to quit.  He reaches a boiling point.  He unloads one night on his relief an older gentleman, a WWII POW camp survivor (I think if I remember the story right).  Anyway, after listening to the rantings and ravings of a childish teenager, this older gentleman gives Mr. Fulghum a piece of advice, “you have to learn the difference between wants and needs.”

GearsI fully appreciate I struggle with this lesson.  I keep getting wants and needs confused.  Do I need a chocolate bar?  Do I want something to eat?  Do I want food?  Do I need food?  Much of my weight problem is trying to figure out wants versus needs.  Much of my mental state is wants versus needs and the confusion between what I want and what I need.  Going back to the games, do I really need a bucket of gems, or that shiny bottle of vitality?

While writing this section, the Grammarly word choices reminded me of another aspect of this conversation, words that confuse the wants versus needs selection cycle.  The English language continues to be a double-edged sword, sufficient to describe and to confuse in the same stroke.  Trying to figure out what I want and distinguishing between what I need has become clouded.  Why?  How?  I have learned that it does not matter when or where the clouding occurred, these happened, it is done; the job is to get them unclouded and get moving forward!

Goals

I do not know the original source.  I have heard several people make similar statements; I am not the initial source of the following thought.

If you have a dream, write it down.  Now you have an action item.  With that action item, give it a date you want to have it accomplished by.  Now you have a goal.  With that goal, set specific steps to achieve and milestones.  Now you have a plan.”

I would add a final thought.  Upon completion of each milestone and especially upon completion of the goal, CELEBRATE!  Celebrate failure, celebrate success.  Then the day after, hold an “After Action Review (AAR)” and review what was learned, pain points, the good, the bad, and the ugly.  Start anew!  Too often, we miss the celebrations, and we forget to hold the self-reflections, and in doing so, we do not bring a goal to a close, and we do not write down lessons learned.  Failure to learn lessons means we relive those lessons.  How very tragic!Exclamation Mark

To answer the inevitable question, yes.  I have a list of goals for the coming year.  No, I will not be sharing this list publicly.  Yes, the goals are written down.  Yes, I have an end date.  Yes, I look to have the goals completed in 365-days.  Mental therapy is useless if I do not apply the lessons in my own life!

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.

Rules for Achieving Production Goals

Knowledge Check!Some may scoff, others may scowl, but I will tell you an open secret, if you are not quality first, production goals will never be achieved.  Sure, a company may hit a target now and then, of course a quarterly statement might come in on target, but reliable production cannot be achieved without quality focus and the following rules.

With more than 20 years’ experience in manufacturing, supply chains, logistics, call centers, and much more, the following production rules are at least a moment of your time for reading and two moments for consideration.  Yes, there are a lot of people who will claim they have the path to success mapped and if you follow it, you to can achieve success.  I am not one of them!  I have tried and true lessons, I have common sense approaches, and I offer freely information that when combined with your knowledge, and the people you have working for you, solutions can be generated to achieve success.

  1. Quality is everyone’s job! – Tell me; whose job is it to pick up trash in the parking lot? How much litter is in your parking lot, trapped against the fence, collecting around the dumpsters, and crowding the floors of your facility inside and out?
    • A colleague states the following:
      • I can tell you within five seconds after arriving the quality mindset of the facility I am visiting, by looking at the parking lot.”
    • My colleague is correct; every facility I have visited that has had a clean parking lot, where employees and managers are picking up after themselves, has a quality culture worth emulation. Unfortunately, the reverse is also true!
    • What does your parking lot look like?
  2. Never take your customer, employee, shareholder, vendor, etc., where YOUR brain has not traveled first! – I sat in a meeting where the leader openly admitted, after telling the new strategic focus, goals, and mission plan, when answering questions about this plan regarding implementation, stated, “I haven’t thought that far ahead.” That company is bankrupt.  Not because they did not have good products, customers willing to buy, or great service, but because the leadership took the business places they had not personally already traveled in their minds.
    • How can you expect any goal to be achieved if you cannot answer implementation questions?
    • How can people follow if you do not know where you are headed?
    • Where are you going and has your brain already traveled there?
  3. Data will be misinterpreted if specific explanations are not included! – New manager, fresh from school, knew all the lingo, had all the buzzwords memorized, was handed a sheet of data, and failed to comprehend what the data meant. Worse, he led others into ruin by misinterpreting data.  If data is not explained, if the why behind data is not clearly understood, if the data story is incomplete, the data is useless, meaningless, and valueless!
    • What is your data story?
    • How do you train others in your data story?
    • Can other people explain the why behind the data, or do they have to come to you for that explanation?
  4. When in doubt, trust your people! – Time does not allow me to relate even a tenth of the stories where the people have proven the data wrong, have gone above and beyond expectations, and achieved miracles. Yet too often the people are the first ones cut in a crisis.
    • Juran’s Rule – When something is going wrong, 90% of the time it is the process, not the people. Yet, how many times are the people blamed for bad processes?
    • Appreciative Inquiry – The theory that states that when you have a problem, the people already in the positions doing the job, hold the answers needed to fixing the problems. Yet, how many times are the people the first one’s lost in crisis?
  5. Data lies; humans live! – Recently the data stated that the problem in a facility was in a specific area. The specific area was encouraged to perform better.  The management thought, “Problem solved.”  Production goals were missed, more counseling to this specific area, more encouragement to achieve, more focused spending to target pain points.  Still missed production goals.  Nobody looked beyond what the data said was the problem, and the data was suffering from a pretty severe case of GIGO (Garbage In = Garbage Out).  There was no production goal problem in the area specified, the problem was on the other side of the plant, and because of the investment in the wrong area, it took longer and more resources to fix the proper area.
    • When data is purported to have “concluded” anything, first give it a reality check!
    • Data is only as good as the inputs.
    • Humans live in the real world, whereas data lives in an altered reality that mimics (rarely) the real world.
    • Never forget, data lies. Data can, at best, only support a decision direction.  Data cannot conclude, prove, or justify anything.
  6. The Rule of 6-P’s – The Rule of 6-P’s is known in various forms and words, but the sentiment is always the same, “Proper, Prior, Planning, Prevents, Purely, Poor, Performance.” Yet, how often is planning done without proper prior activities?  How often is poor performance blamed on everything but poor prior planning?
    • Do you know what proper prior planning looks like as an activity?
    • What is involved in prior planning, and how do you tell the difference between proper and improper prior planning?
    • Who is involved in prior planning and why are they there?
  7. Celebrate small achievements! – Here is another open secret, rarely implemented, always discounted, but remains the single most powerful tool in a leader’s toolbox, praise! That’s it.  Praise is better than cash gifts for the brain, research and fMRI imagery support this conclusion.  The research is fascinating.  Yet, honest, regular, sincere praise continues to be the most overlooked aspect of leadership in business today!
    • Praise is celebrating achievement with someone else.
    • Celebrating success is imperative to moral, discipline, and enthusiasm in the workplace.
    • When was the last time you showed genuine praise for your people? When was the last tangible “Thank you” witnessed?  Who witnessed that gratitude, praise, and celebration?
    • Mark Twain is quoted as saying, “I can live for two months on a good compliment.” Issue praise!  Celebrate all achievements, but most of all celebrate the small achievements.
  8. Success is a choice, but you need everyone making this choice! – Find me a successful team where one team member is not fully and wholly committed to achieving success, and I will show you a team that missed achieving the highest success. Production goals are the exact same thing, if everyone on the team does not know the goal, know the why, and are committed to achieving the production goal, that goal will be missed!
    • How do you find the person not interested in achieving the production goal; who is dropping trash and not picking it up?
    • What do you do when the person is identified; that depends, are you a learning organization or a money pit? If a money pit, that person is fired.  If a learning organization, then it is time to ask questions, discover reasons, and explore options.
    • How do you choose to lead, carrot or stick?
  9. Success is designed; who is drawing the lines? – One of the most egregious problems in today’s world is the delegation of authority to those not worthy or capable. On a consultation the boss had delegated his role to an author of a book.  Every question asked of the leader, he grabbed this author’s book and looked for an answer.  The book is a good resource, but the lack of application to direct business problems was not the author’s intent and was beyond the authors ability.
    • Who is drawing the lines designing what success looks like?
    • Why?
  10. The Pyramid Analogy – Use it, Live it, Love it!

The Pyramid Analogy

Consider the triangle from geometry, there are six different classifications, all of which demonstrate production goal attainment, but only the equilateral triangle makes up the pyramid, and only the equilateral triangle can report success in production goal attainment.

Right Triangles:

Right triangle - WikipediaA right triangle has one 90° angle.

The Acute:

Acute triangle | Acute angled triangle
The Acute Triangle has three acute angles (an acute angle measure less than 90°).

The Obtuse:

Obtuse Angled Triangle | Formula and Properties | Solved Examples & Practice Questions
The Obtuse Triangle has an obtuse angle (an obtuse angle is more than 90°).  Since the total degrees in any triangle is 180°, an obtuse triangle can only have one angle that measures more than 90°.

The Isosceles:

Properties of Isosceles Triangle - Definition & Solved Examples
The Isosceles triangle has two equal sides and two equal angles.

The Scalene:

Scalene Triangle (Definition, Area, Perimeter & Examples)
The Scalene Triangle has no congruent sides. In other words, each side must have a different length.

The Equilateral:

Properties of Equilateral Triangles | Brilliant Math & Science Wiki
The Equilateral triangle has three congruent sides and three congruent angles.  Each angle is 60°.

The Pyramid is an interesting shape, it is self-replicating from a single equilateral triangle.  The pyramid is a five-sided object that represents one of the strongest shapes in the galaxy, with integrity to flex without breaking and being destroyed.  Did you know that if you drew straight lines inside the equilateral triangle, and bent the triangle along those lines, a pyramid would take shape?

Volume of a Pyramid - Assignment PointConsider the production environment and the variables generally fall into three categories, inbound, or products needed to make something for a customer; outbound, the product shipped to a customer; quality, the need to ensure the product is acceptable for the customer.

Using a right triangle, if outbound is the 90-degree angle, your quality is way out of reach, and inbound inputs and outbound deliveries are not being properly reviewed by quality.  Thus, the production environment cannot function to its fullest potential, because all three, inbound, outbound, and quality, are not working equally together.

Bobblehead DollTake any other triangle and the story is exactly the same.  When the inbound and the outbound are not equally bound to quality, and quality is not equally bound to inbound and outbound, resources are not properly shared, time is wasted, and production goals will never be met!  Arrange the variables anyway you prefer, and if the pattern is not an equilateral pattern, there is a problem in the production environment and production goals will be missed, opportunities, lost, and money follows potential right out the door.

Follow the rules and watch production meet goals almost by magic.  Fail to follow the rules and production will continue to struggle.  Production goals are effort incarnate, humans pump efforts in, looking for results.  The goals are statistical symbols reporting success, failure, and percentages of improvement towards goals.  At then end of the day, the human element is the only variable worthy of consideration in meeting production goals, and quality is the badge of honor in human efforts.  Thus, quality is the tool that promotes production goal attainment.

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.

NO MORE BS: Patriotism

Jonathan Foreman, author of “The Pocketbook of Patriotism,” made an excellent point about what patriotism is in the introduction of his book, patriotism is “a celebration of this country [America].”  How cool is that, to know that the cheer I feel when I see the American Flag, the thrill I get when I see a parade when I see the US Military in action or marching in a parade, is patriotism, and I am celebrating America.  That sentiment is special to me; I like celebrating America.  I know the No MORE BS movement is global, but maybe patriotism can also be a celebration of your country and your country’s accomplishments, something to consider.  Hence the reason for this article, let us stop being afraid to be patriots or showing patriotism.

LinkedIn ImageAfter 9/11 and the terrorist attacks on that day, the corporate media, as early as 9/12, began trying to curb patriotism, stop the cheering, make citizens feel ashamed of being Americans, and going so far as to decide what American’s can and cannot see due to sensitivity and a perverted desire for nationalism to return.  During 9/11, I served onboard the USS Barry (DDG 52), an Arleigh Burke Class Destroyer.  Our ship was undergoing some maintenance that kept us tied to the pier when our carrier and battle group was called to New York.  We still served the battle group; we just did it tied to the pier.  Our sister ship, another Arleigh Burke, was off the 100-fathom curve performing ship inspections when a German Destroyer sent their condolences extraordinarily and uniquely to our sister ship, and our Navy, and the US Government.  Just remembering the action of this German Naval Destroyer brings tears and chills.  How humbling it was to have our national tragedy recognized by such a great ally and former enemy!  To that crew, you know who you are, thank you!

PatriotismPatriotism is a celebration of all we are, all we have achieved, and the hope of more extraordinary achievements to come.  America never claimed to be perfect, never desired to be the “shining city on the hill,” but America is one of the few countries who actively strive, and for that, I would live nowhere else!  I celebrate America’s Civil War, not because of the slavery issue or the thousands of dead, but because America proved that individual States’ rights are paramount in American governance.  Yes, we need to have some standards between the states for which the Federal Government is responsible, but individual States’ rights are critical to the American Republic, and I would have it no other way.  Do we, the inheritors of this Republic, understand how precious States’ Rights are to us individually?

LookLet us be perfectly clear; the corporate media would have all Americans celebrating nationalism instead of patriotism.  So, let’s clean up the confusion on these terms.  Nationalism, as detailed by Webster is, “an idea and movement that promotes the interests of a particular nation, especially to gain and maintain the nation’s sovereignty over its homeland.”  The plasticized version of nationalism’s definition coincides with Charles Reich’s “The New Property” and sees the government’s maintenance over the people as representatives of the nation.  Adlai Stevenson wrote, “Men who have offered their lives for their country know that patriotism is not the fear of something, it is the love of something.”  Adlai Stevenson went further and claimed; patriotism is “not a short and frenzied outburst of emotion, but the tranquil and steady dedication of a lifetime.”  Love and celebration of your country, what better sentiments can describe and define patriotism; I know of none better.

A principle from leadership is that of the loyal opposition.  Loyal opposition is a person’s true character, but they want and need to know why and know their efforts are acceptable, even when they appear to be in opposition to the proposed plan.  America was born in dissent from loyal oppositionists.  The American Republic owes a tremendous debt of gratitude to the loyal oppositionists and dissenters.  Through the paths of opposition and struggle, America was stronger for their loyalty and opposition, dissent, and eventual unity in the ideals that make America great.  Hence, to subdue dissent is the height of nationalism as a means to change America’s fundamentals, and treason is not a strong enough word for the actions of those who refuse dissent, declaim loyal opposition, and censor speech they find personally or politically unpalatable.

Mount RushmoreOne of the little-known founding fathers was John Dickinson.  John Dickinson (1732–1808), known as the “Penman of the Revolution” for his Letters from a Farmer in Pennsylvania, was, at various times, a militia officer in the Revolutionary War, a member of the First and Second Continental Congresses, a primary drafter of the Articles of Confederation, a delegate to the Constitutional Convention of 1787, and the state president of Delaware (1781) and Pennsylvania (1782).”  John Dickinson is mentioned here for a song he wrote that was popular leading up to and during the American Revolution.  The lyrics are meaningful, but the music can be listened to here.  One phrase from the “Liberty Song” has been oft-quoted many times, “Then join Hand in Hand brave Americans all, By uniting we stand, by dividing we fall; In so righteous a cause let us hope to succeed, for Heaven approves of each generous Deed [emphasis mine].”  Consider how many times you have heard or seen this phrase in one context or another, and cheer for the man who wrote those immortal words!

Detective 3Thomas Paine was an English-born American political activist, philosopher, political theorist, and revolutionary who authored, among many others, “Common Sense” and “The Right’s of Man,” two books highly recommended for future reading.  Thomas Paine is quoted saying, “Government, even in its best state, is but a necessary evil; in its worst state, an intolerable one.”  Of all the self-evident truths a patriot should never forget or be confused upon, this is the single most significant point and hinge for a country’s future.  The other self-evident truth, needing full remembrance, comes from President Thomas Jefferson, “The legitimate powers of government extend to such acts only as are injurious to others. It does me no injury for my neighbor to say there are twenty gods or no god. It neither picks my pocket nor breaks my leg.”  The legitimate government will always injure the citizens, hence the need for a smaller, more responsible, and flexible government.

American Patriotism is inclusive, generous, and tolerates and supports dissent.  I am not a judge of your patriotism, confusion between nationalism and patriotism, nor do I care about your personal choices, provided those choices do not interfere or remove the freedoms and liberties of others.  I feel this needs to be made clear, your choices are yours alone, and the consequences from those choices are yours to evaluate and consider without any input from me.  That is tolerance, generosity, and inclusion; without the plastic words, popular culture would have you believe.

Literary ArtsPlease believe and live the following truth; you, as an individual, are the key to America’s future.  Your choices are essential; your consequences suffered or enjoyed are part of your story that makes America grow or shrink.  Your choices and consequences will determine both your destiny and America’s destiny.  A “Liberty FIRST Culture” depends upon you, and you are worthy of the heritage and the honor of this position!

© 2021 M. Dave Salisbury
All Rights Reserved
The images used herein were obtained in the public domain; this author holds no copyright to the images displayed.